Frequently Asked Questions About Closivo.

Closivo is an AI sales intelligence platform in development for real estate brokerages. It is designed to connect lead intake, buyer qualification, conversation context and human advisor handoff. It is not a property portal or an automated investment-advice service. Available capabilities depend on the agreed early-access pilot.

Closivo is designed for real estate agencies, brokerage owners, sales managers and advisors who want a more connected way to handle buyer enquiries. Both small and larger teams can request early access. Pilot suitability depends on the brokerage's lead sources, workflow, team and current product scope.

No. Closivo focuses on the sales work that happens after a buyer enquiry arrives: organizing the request, clarifying requirements, preserving context and preparing the next step for an advisor. It is not a public property-search portal or a marketplace for browsing listings. Explore the AI sales platform for real estate.

Dubai is the starting market because brokerage teams often work with off-plan enquiries, changing project information, payment-plan questions and international buyers. Closivo is being developed around these operational needs first. Explore the Dubai real estate sales workflows the platform is designed to support. Any expansion to other markets will depend on product validation and local requirements.

The intended workflow starts with an enquiry from a lead source agreed for the pilot. The system organizes the buyer's original request, supports configured questions to clarify requirements, keeps relevant context together and prepares a structured handoff for a human advisor. See the product workflow for the planned stages. The exact channels and automation are confirmed during pilot scoping.

Depending on the enquiry and the questions configured by the brokerage, the workflow can organize buyer-stated budget, preferred location, property type or unit size, purchase purpose, timeline and payment preferences. It should distinguish what the buyer has actually said from information that is still missing. This is the basis of AI-assisted lead qualification.

Missing information should remain visibly unknown rather than being guessed. If the pilot includes a permitted follow-up step, the workflow may ask a relevant clarifying question. Otherwise, the unanswered item can be included in the advisor brief so the human team knows what still needs to be confirmed.

The intended advisor brief brings together the original enquiry, buyer-stated requirements, relevant conversation context, unanswered questions and a suggested next action. The advisor reviews the information, takes ownership of the relationship and remains responsible for advice, recommendations, negotiation and closing. Learn more about the brokerage lead-management workflow.

Closivo is being designed to organize qualification signals and make missing information easier to see. A brokerage may define its own qualification criteria, but the system should not infer a buyer's readiness from incomplete information. Advisors and managers retain responsibility for interpreting the context and deciding what happens next.

The planned architecture uses an Orchestrator and shared context so information gathered in one workflow step can be available to the next authorized step. The aim is to reduce repeated questions and prevent details from being separated across disconnected conversations. See how the Closivo AI agents are intended to work together. Implementation and access boundaries are confirmed for each pilot.

The current MVP development priorities are the Orchestrator with Shared Memory, Lead Agent, WhatsApp Agent and the human-handoff workflow. Knowledge and Email capabilities and follow-up coordination are planned extensions. Voice-based qualification is a future direction, not a general-availability feature. See the AI Agents page for role-by-role scope.

No. The WhatsApp workflow is designed for inbound buyer engagement and permitted outbound follow-up. Any outbound messaging must have the appropriate permission, respect opt-out or stop-contact requests and follow applicable WhatsApp platform policies. A pilot's channel setup and allowed actions must be agreed before activation.

Closivo is not an investment adviser and does not replace an advisor's judgement. If a pilot connects agency-approved property or project information, the workflow may help organize relevant context. Property suitability, recommendations, financial decisions and client advice remain with qualified human professionals.

The workflow can organize the buyer's stated project interest, unit preference, budget, timeline and payment questions. Any project-specific response must be grounded in current information approved by the brokerage. If a detail cannot be verified from an approved source, it should be left unresolved for human review. See how Closivo approaches Dubai brokerage workflows.

Only if the agreed pilot includes access to a current, approved source for that information and the workflow is configured to use it. Availability, prices, handover dates, permits and payment terms can change and must be verified. Closivo should not present outdated or unverified information as current.

Dubai brokerages often work across languages and time zones, but specific language coverage and channel behaviour must be confirmed for each pilot. Do not assume every language, messaging channel or translation workflow is available by default. Include your team's language requirements when you request access.

No. Closivo is being developed as a sales-workflow layer for lead intake, qualification and advisor handoff, not as a replacement for a full CRM. CRM synchronization depends on the platform, supported data fields, permissions and integration scope agreed for the pilot. See AI lead management for real estate brokerages.

Be ready to identify your CRM or lead-management system, the sources where enquiries arrive, the buyer fields your team needs, the roles that own follow-up and any approved property-data sources. The team can then assess what is supported and what permissions or technical work a pilot would require.

A focused pilot should agree on one use case, the lead source, participating team, workflow steps, permitted channels, any required integration and success measures. Closivo reviews the fit and confirms the actual scope, availability and responsibilities before onboarding; submitting a request does not guarantee a place.

The brokerage and Closivo should agree on a baseline before the pilot. Useful measures may include response time, completeness of buyer information, clarity of next-action ownership and readiness of the advisor brief. Results are reviewed against the agreed baseline; performance improvements are not guaranteed in advance.

Real estate agencies, brokerages and individual agents can submit the early-access form. The Closivo team reviews the submitted use case and may contact you if it fits the Dubai pilot. Access is not automatic; supported agents, channels and integrations are confirmed individually.

There is no public pricing schedule on the website at this stage. Commercial details can be discussed after the team understands your use case, pilot scope and integration requirements. Contact Closivo to discuss your requirements.

Data sources, access permissions, connected systems, channel controls and any retention requirements should be reviewed and agreed before a pilot uses live buyer information. The public website does not describe every deployment-specific control, so confirm the applicable technical and privacy terms with Closivo before sharing live customer records or credentials.